Shipping policy
Shipping Policy
Last updated: [03/12/2026]
Thank you for shopping with Doctor Prime. Below you will find information about how we process and ship orders.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods and Delivery Time
Shipping times may vary depending on your location and the shipping carrier.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping (if available): 2–3 business days
Delivery estimates are provided by the shipping carrier and may vary due to factors outside of our control.
Shipping Fees
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Promotional or free shipping offers may be available during certain campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your shipment directly through the carrier’s website.
Incorrect Address
Please ensure that your shipping address is correct at the time of purchase.
Doctor Prime is not responsible for orders shipped to incorrectly provided addresses.
If you notice an address error, please contact us as soon as possible.
Lost or Delayed Shipments
While we work with reliable shipping carriers, delays can occasionally occur.
If your package appears lost or significantly delayed, please contact our support team so we can assist you.
Contact Us
If you have any questions regarding shipping or your order, please contact us: